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GDPR Compliance

Last updated: May 10, 2026

Our Commitment to Data Protection

flicker-matters is fully committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take our responsibilities seriously and have implemented comprehensive measures to ensure your personal data is protected.

Data Controller Information

For the purposes of UK GDPR, the data controller is:

flicker-matters
27 Pemberton Gardens
London N19 5RR
United Kingdom
Email: [email protected]

Your GDPR Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right to Be Informed

You have the right to be informed about how we collect and use your personal data. This information is provided through our Privacy Policy and this GDPR page.

Right of Access

You can request a copy of the personal data we hold about you. This is commonly known as a "subject access request." We will provide this information free of charge within one month of your request.

Right to Rectification

If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will respond to your request within one month.

Right to Erasure

Also known as the "right to be forgotten," you can request the deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purpose it was collected. Note that we may be required to retain certain information to comply with legal obligations.

Right to Restrict Processing

You have the right to request that we restrict how we use your personal data in certain circumstances, such as when you contest the accuracy of the data or object to our processing.

Right to Data Portability

You can request that we provide your personal data in a structured, commonly used, and machine-readable format, or that we transfer it directly to another controller where technically feasible.

Right to Object

You have the right to object to our processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making

We do not use automated decision-making or profiling that produces legal or similarly significant effects. If this changes, we will inform you and provide information about your rights in this area.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: [email protected]

We will respond to your request within one month. In complex cases, we may extend this by up to two additional months and will inform you if this is necessary.

Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
  • Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legal Obligation: Where processing is necessary to comply with legal or regulatory obligations.
  • Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party), provided your interests and rights do not override those interests.

Data Protection Principles

We adhere to the following data protection principles:

  • Lawfulness, fairness, and transparency
  • Purpose limitation
  • Data minimization
  • Accuracy
  • Storage limitation
  • Integrity and confidentiality
  • Accountability

International Data Transfers

We primarily store and process data within the United Kingdom. If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK authorities.

Data Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the Information Commissioner's Office (ICO) within 72 hours of becoming aware of the breach.

Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

Contact the Supervisory Authority

If you are not satisfied with how we handle your personal data or our response to any request you make, you have the right to lodge a complaint with the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Tel: 0303 123 1113
Website: www.flicker-matters.com

Updates to This Information

We may update this GDPR compliance information from time to time to reflect changes in our practices or applicable law. We encourage you to review this page periodically.

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